At MB8MY, your privacy is more than a legal obligation — it is a responsibility we take seriously. This document transparently explains how we collect, use, and protect your personal information.
Our Privacy Commitment
We go beyond mere compliance — we build data protection systems that genuinely safeguard players' interests.
All data transmitted between your device and mb8my servers is protected with 256-bit SSL encryption — the same standard used by leading banks.
MB8MY never sells, rents, or transfers your personal data to third parties for marketing purposes without your explicit consent.
Player data is stored on protected servers with strict access controls. Only authorised personnel may access sensitive information.
You have the right to access, correct, or request deletion of your personal data at any time by contacting the MB8MY support team.
You may opt out of marketing communications at any time with no impact on your MB8MY account or services.
The MB8MY privacy policy is built in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring all data processing complies with local legislation.
MB8MY collects your personal information through several methods when you register, use the platform, or interact with our services. The following are the categories of information we collect:
When you use the MB8MY platform, our systems automatically record certain technical information to ensure platform security and performance:
We only collect information that is strictly necessary to provide safe services and meet legal requirements. No excess data is collected.
The information we collect is used responsibly and solely for its intended purposes. MB8MY will not use your data for unrelated purposes without your consent.
Your data will not be used for third-party advertising purposes without your explicit consent. You may withdraw marketing consent at any time.
MB8MY processes your personal data on clear legal grounds in accordance with the Malaysia Personal Data Protection Act 2010 (PDPA). Our data processing is carried out on one or more of the following bases:
MB8MY respects your privacy and does not share your personal information arbitrarily. Information sharing only occurs under the limited circumstances outlined below:
We work with carefully selected third-party service providers to support platform operations — including payment processors, KYC service providers, and cybersecurity firms. All parties are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.
MB8MY may disclose your personal information to relevant authorities when required by law, court order, or official investigation. This includes cooperation with law enforcement agencies in cases of suspected fraud or money laundering.
The mb8my platform uses cookies and similar tracking technologies to enhance the user experience and ensure session security. The following are the types of cookies we use:
These cookies are essential for core platform functions such as login session authentication, security, and transaction integrity. The platform cannot operate properly without them and they cannot be disabled.
These cookies help us understand how players interact with the platform, enabling us to identify technical issues and improve site speed and responsiveness.
This cookie stores your personal settings, such as language preference and display configuration, so you don't have to re-configure them every time you log in.
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of some areas of the MB8MY platform.
MB8MY takes comprehensive technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
Your personal data is retained for as long as your account remains active. Following account closure, certain records may be kept for a period required by law — typically up to seven (7) years — for compliance and audit purposes. Data that is no longer needed will be securely deleted or anonymised.
While no system is 100% secure, mb8my continuously updates its security infrastructure in line with the latest industry standards to minimise risk.
Under the Personal Data Protection Act 2010 and our own policies, you have the following rights regarding your personal data held by MB8MY:
| Your Rights | Description | How to Use |
|---|---|---|
| Right of Access | Request a copy of the personal data we hold about you | Contact support via live chat |
| Right to Rectification | Correct inaccurate or incomplete data | Update your profile or contact support |
| Right to Erasure | Request deletion of your personal data under certain circumstances | Written request to the support team |
| Right to Restrict Processing | Request that we restrict how we process your data | Contact the compliance team |
| Right to Withdraw Consent | Withdraw marketing consent at any time | Account settings or contact support |
| Right to Lodge a Complaint | Lodge a complaint with the relevant data protection authority | Contact the Malaysia Personal Data Protection Department |
The mb8my platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18.
If we find that data belonging to a person under 18 years of age has been collected without our knowledge, that data will be deleted immediately and the account will be closed. If you become aware that a minor has registered on our platform, please contact our support team right away.
Our rigorous KYC process is specifically designed to detect and prevent registration by individuals who do not meet the minimum age requirement.
The mb8my platform may contain links to third-party websites or services in certain contexts. Our Privacy Policy does not apply to any external websites or services you access through those links.
MB8MY is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of each website you visit separately before providing any of your personal information to them.
MB8MY reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features.
Any significant changes will be communicated to you via your registered email or a clear notice on the platform at least seven (7) days before the changes take effect. It is your responsibility to review this page periodically.
Continued use of the mb8my platform after any Privacy Policy changes take effect will be considered acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
For official requests related to data deletion or access to personal records, please clearly state your full name, registered account number, and the type of request so we can process your application more efficiently.
Join mb8my Today
With industry-grade security infrastructure and a transparent privacy policy, MB8MY is an online wagering platform you can trust completely. Register now and start a safe, secure gaming experience.